{"id":1092,"date":"2026-06-20T06:04:16","date_gmt":"2026-06-20T06:04:16","guid":{"rendered":"https:\/\/orangecountymoversreport.com\/?p=1092"},"modified":"2026-06-20T06:04:16","modified_gmt":"2026-06-20T06:04:16","slug":"evacuees-face-hurdles-with-insurance-claims-following-garden-grove-chemical-tank-crisis","status":"publish","type":"post","link":"https:\/\/orangecountymoversreport.com\/?p=1092","title":{"rendered":"Evacuees face hurdles with insurance claims following Garden Grove chemical tank crisis"},"content":{"rendered":"
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GARDEN GROVE, Calif. (KABC) — <\/span>Residents forced to evacuate parts of Orange County last month after a chemical tank crisis in Garden Grove say they are struggling to recover out-of-pocket costs, with some insurance claims quickly denied.<\/p>\n

Read more SoCal girl with crippling spinal injury draws inspiration from a therapy dog with the same injury<\/a><\/p>\n

A fund created to support about 50,000 affected residents has stopped accepting applications after receiving more than 6,000 requests, according to the Orange County United Way.<\/p>\n

With that option closed, many evacuees have turned to their insurance providers – with mixed results.<\/p>\n

On May 22, authorities ordered evacuations after firefighters warned that a tank holding toxic chemicals at GKN Aerospace could explode or spill, putting lives at risk. Among those affected was Jeff Goddard of Cypress, who fled with his family.<\/p>\n

“I’m married. I have a wife, three kids, we have animals and so trying to find a place where you can actually go on such short notice on a holiday weekend? Not very easy,” Goddard said.<\/p>\n

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The family secured a hotel in Manhattan Beach, where they stayed for four nights until it was safe to return home. Between lodging and food, they spent just under $2,000.<\/p>\n

“You’re trying to get back to normal life and so then you start looking into some of the different things you’re going to do,” Goddard said.<\/p>\n

At first, he tried to access community funds promoted by city leaders but was unsuccessful.<\/p>\n

“We sat on hold for like three hours and then never ended up getting through so it was a little frustrating,” he said.<\/p>\n

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Goddard then reviewed his renters insurance policy and found a loss-of-use clause, noting that explosions were listed among covered perils. He expected his claim to be approved.<\/p>\n

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“Literally within a day, we got a call back from the adjuster, explained our case to them and within five minutes of explaining the case, they said, ‘Oh, well you’re denied. Sorry,'” he said.<\/p>\n

A denial letter stated that the possibility<\/em> of an explosion did not meet the policy’s coverage requirements.<\/p>\n

“It was really disheartening afterwards to have your insurance company tell you that had the tanks exploded, you would have been covered,” Goddard said.<\/p>\n

Consumer advocates say such denials raise concerns about how policies are interpreted. Amy Bach, executive director of the nonprofit United Policyholders, believes the denial undermines the system.<\/p>\n

“I think that’s a really dicey position for them to be taking,” Bach said.<\/p>\n

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She added that the outcome may leave policyholders facing an uphill battle.<\/p>\n

“What are they saying here? They’re saying you should have ignored the evacuation? So bottom line, of course, we’d like to see these claims get covered, but for a lot of the policyholders, they’re going to have to fight,” Bach said.<\/p>\n

Goddard has filed a complaint with the California Department of Insurance.<\/p>\n

In the meantime, he says the experience has left his family both frustrated and financially strained.<\/p>\n

“That’s not the way you want your insurance company to treat you,” he said. “When you need them, they’re not there standing with you.”<\/p>\n

Read more LAPD releases bodycam video showing moments before officer shoots and kills dog in Canoga Park<\/a><\/p>\n

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Residents forced to evacuate last month after a chemical tank crisis in Garden Grove say they are struggling to recover out-of-pocket costs.<\/p>\n","protected":false},"author":1,"featured_media":1091,"comment_status":"open","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[28],"tags":[554],"class_list":["post-1092","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-orange-county","tag-garden-grove-orange-county-investigation-chemical-plant-insurance-orange-county-news-consumer-consumer-concerns-money"],"yoast_head":"\nEvacuees face hurdles with insurance claims following Garden Grove chemical tank crisis - Orange County Movers Report<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/orangecountymoversreport.com\/?p=1092\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Evacuees face hurdles with insurance claims following Garden Grove chemical tank crisis - 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